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Description

24-Month Warranty

Thank you for your interest in the products and services of encalife.

This Limited Warranty applies to physical goods, and only for physical goods, purchased from encalife (the "Physical Goods").

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, encalife will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

This will cover all products purchased from encalife.com within the last 14 days from the purchase of this product.

What will we do to correct problems?

encalife will either repair or replace the Product at no charge, using new or refurbished replacement parts.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from encalife is 24-months from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 24-months from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

conditions, malfunctions or damage not resulting from defects in material or workmanship

What do you have to do?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

Please send your order number, the email address used to purchase the product, and a description along with images or videos of the issue to vik@encalife.com.

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Shipping And Returns FAQ

Q: Do you offer free shipping?

A: Absolutely! We're waving the shipping fee for eligible orders. Just tap that free shipping option at checkout and let the savings soar!

Q: Is free shipping available internationally?

A: You betcha! We're spreading the love across borders. Check out the available shipping options at checkout based on your location and get ready for some international delivery excitement. Don't wait, add to cart now and embark on a global shipping adventure!

Q: How long does delivery take?

A: Patience, young grasshopper! Delivery times vary depending on your location and the shipping method you choose. Fear not, though! We've got fast delivery options available, so you won't have to wait too long to get your hands on those goodies. Just keep an eye on the estimated timeframes displayed at checkout.

Q: Can I track my order?

A: Absolutely! We don't want to leave you in the dark. Once your order sets off on its journey, we'll send you a magical tracking number via email. With that little number in hand, you can easily track the progress of your delivery and feel the excitement building up. So what are you waiting for? Add to cart and unleash the tracking wizardry!

Q: Where do you ship from?

A: Our products embark on thrilling adventures from our fulfillment centers scattered across the land. These epic spots have been carefully chosen to ensure speedy and reliable delivery. But hey, keep in mind that the shipping origin may vary based on stock availability and proximity to your location. Once you provide your address details at checkout, we'll work our magic and give you a customized delivery timeframe that's just right for you.

Q: What is your refund policy?

A: We've got your back! If you're not over the moon with your purchase, fear not. You can request a refund or exchange within 30 days of purchase. We've got all the juicy details waiting for you on our website. Just follow the yellow brick road... or click here! But hey, we're confident you'll love what you add to your cart, so why not take that leap of faith and click that magical "add to cart" button now?

Q: Need assistance?

A: We're here to rescue you from any shopping woes! Our friendly customer support team is ready to lend a helping hand. Whether you have questions, concerns, or just want to chat, reach out to us using the contact information found here. We're all ears!